piatok 17. septembra 2010

Why Make Use Of Appropriate Software For Cost Effective Network Management

MSP software can be used for cost-effective network management and in fact is a necessity today since computing is a central part of every persons normal life. With computers, commerce would not be as robust and vibrant as it is today and this is the main reason why so many businesses need to make use of the most suitable processes with which to manage their finances in the best manner possible.

Computing is now more widespread and affects businesses the most. It is therefore imperative that a business, in order to prosper and grow, finds and uses proper technology with which to make more informed decisions. There have also been many significant improvements in technology today that are helping to propel businesses farther and are helping to manage greater workloads. Using MSP software for cost effective network management helps in increasing profitability and it also can be done without paying a lot of money by way of operational costs. With the help of the right MSP software it is possible to monitor and run management functions more effectively and in addition it is also possible to enjoy service automation.

Before actually selecting MSP software it is important to establish that it boasts of appropriate features. For example, it must be able monitor devices, work remotely, and should address issues such as patch and SLA management as well as desktop management and more.

Properly chosen, MSP software will provide useful tools that will help to ensure managerial functions are performed remotely and this means managing the customers will be easier, more efficient and more effective. The most notable benefits from using the best MSP software include proper handling of customers in more proactive manner and response times will also be very quick. In most cases, MSP software has to be able to deal with more than 500 customer devices per single technician and it must be able to perform tasks automatically which helps in reducing costs of operations. In addition, the MSP software has to also provide improved and more consistent service so that customers are totally satisfied with the service they receive. Some features that are desirable in MSP software include being able remotely patch up servers and desktops. It should also be able to distribute (automatically) software and scripts to remote servers and PCs. It is only necessary that a company uses correct MSP software which will help in reaping numerous benefits such as instant remote control that in turn will lead to connecting various devices in double quick time. There no doubts the fact that unless and until companies succeed in optimizing network management round the clock they will not find success to the extent that they really should. It hardly matters what size the company is because each can only benefit from using cost effective network management. It is therefore necessary that only the best and most appropriate MSP software be selected so as to properly deal with complexities of a modern business.

Characteristics Of Managed Service Provider Software

To choose or not to choose has always been a dilemma since ages for mankind. The great bard had mentioned it in his classics albeit in a different fashion. Yet, the same holds true when we have to select between objects that offer similar facilities. With the information technology throwing up varieties in abundance on every conceivable issue, how to choose the best managed service provider software also has its share of selection dilemma.

The answer to this question of how to choose the best managed service lies in the aspect of what benefits do we wish to accrue from this selection. The basic features claimed in every managed service provider software are something all are well versed with. That it should provide information about the network and its working. That it should help in diagnosing the network problem and offer means to deploy the solution network wide from one single location. That it should be customisable to meet the changing needs of the business house and its operations are all well established facts and known to exist in every MSP software that is available in the market.

How to choose the best managed service would be best replied if one measured how these basic features are transformed into reality, thereby providing ease of work load on the network manager as well as to meet the requirements of the business house.

It is important to note that the client pays a third party for maintaining and monitoring its network resources. This is the basic business principle on which any managed service system works. The selected MSP should therefore be a proactive one. Waiting for an error or problem to occur on the network and then attending or rectifying it should not be the MSP's method of operation. The MSP should be such that it is able to sense the defect before it occurs and initiate preventive measures to stop the error from occurring and causing any harm to the network. However effective or proactive the MSP is, given Murphy's laws of probability the chance of a breakdown yet occurring on the network is rife. Quick response and speedy restoration in the event of such an occurrence on the network is the mark of a good MSP. A network without the data and the application programs running on it is of no use. In case of a crash or break in the network there would be need to restore the complete system to a point where everything was clean. For this reason the MSP should have been taking regular backups which would be used during the restore process.

IT field is a volatile and ever changing field. Market changes being brought to the notice of the management as well as advising how the same could be implemented on the existing enterprise wide network is also another factor to be considered while choosing the best managed service provider. Data in the correct hands is wealth and when it lands into wrong hands is the primary reason for the company or organisation's ill health. The MSP therefore should have a robust security tier in place, sniffing and guarding the system from any malicious threats. Credentials of the managed service provider are one other important aspect to be checked and verified prior to deciding on the particular one. Obtaining reference of MSP projects provided and running at other installations would be a good method to check the MSP's authenticity and effectiveness.

As a check off list the ideas stated here could help to choose the best managed service provider.

štvrtok 16. septembra 2010

Some Tips To Reveal How To Choose The Best Managed Service Provider Software

Learning how to choose the best Managed Service Provider software is an important step for every company, no matter how large or small it may be. This is because it is important for these companies to have some solid protection from frauds and in addition such software can also provide an answer to risk management and help a company meet its different objectives.

It is also necessary to learn how to choose the best Managed Service Provider software because, if chosen properly, the software will help to keep company websites working more efficiently. In addition, the software must handle a number of other tasks including having to deal with security issues as well as taking care of backing up of information and it also helps with handling data storage. Furthermore, this software will also take care of issues in more efficient and effective ways. Managed Service Provider or MSP software is able to provide many different types of solutions for managed information technologies. Before actually picking this kind of software it is important to look at the kinds of solutions being offered by the software. The software to be useful should provide management of web server solutions and in addition it should be able to manage IT service and improve data storage and ensure maximum information technology security. It is important to use MSP software because this software will help keep customer servers working better and it must also help handle customer desktops. In addition, the software must take care of networks and will also need to take care of hardware issues, software issues and it must even be able to perform inventory tracking as well.

The MSP software should be easy to setup and there should not be any need for having to train staff or add additional hardware in order to run the software. It is also a good idea to find and use the best MSP software by looking at how effectively the software can handle the IT security of the company, which of course must be protected to the limit. Any breach in security can lead to problems that can range from small to huge. If the software can minimize such breaches you will have found the right software. In addition to web servers and IT security, before choosing a Managed Service Provider it is also important to look at local options first. This is because local companies will be able to visit the company office and handle any tasks that have to be performed at the company premises at a more reasonable cost as compared to MSPs that have to come from a distance.

With the help of managed service provider software more than 80 percent of computer problems can be taken care of and the software can also monitor and support and troubleshoot problems right around the clock.

The bottom line is that as long as you are sure about how to choose the best Managed Service Provider software and you opt for a solution that is affordable you will find it easy to use the software to take care of complexities of today's business environment.

streda 15. septembra 2010

Explaining Benefits Of Remote Monitoring And Management Software

A number of corporations are thinking of the good aspects of remote monitoring and administration application in the current task market. The opportunity to watch the production of employees and measure the expectations of consumers is definitely an significant business requirement. Groups benefiting from this application are generally IT departments, managed service providers or BPO operations. Small corporations and independent contractors are realizing the energy of administration computer and investing in integrating this alternate in just their every day operation.

Remote monitoring software produces the capability to appear at all activity by an employee or purchaser. This software package plan is commonly created mainly for any firm based on their needs. The application presents insight in the activities frequently utilised and enables the employer to seek methods of enhancement that will encourage business development.

IT departments utilize remote monitoring software to guide customers with technical issues. The potential to seem at and execute over a customer's computer remotely is important to some IT specialists. Individuals are supplied with additional than a resolution but a the peace of mind that the technician is inside a position to view all the mistakes they have encountered. This selection saves time for that buyer as nicely as the IT technician.

Managed services companies look for management system to help applying the maintenance of many databases of facts. Firms may nicely acquire management program from a third party organization that presents technical support for just about any issues they may perhaps can come across. Managements software differs dependent upon the firm needs using the company, some firms demand software that combines schedules or balances checkbooks. Many laptop or computer computer software businesses offer options that could be individualized.

BPO corporations utilize using keeping course of computer software system to monitor their telecommuting employees. A number of employees working from home are monitored simply because of the applicant ions they use inside the course of venture hours. The application might be installed inside the telecommuting representative's laptop or computer and is only activated when the user signs in to carry out for that BPO organization. The use of this program might appear like spy ware yet it supplies firms with the assurance that the shopper help representatives are only utilizing work related supplies in the course of a particular time.

Other telecommuting positions utilize checking software to grow to be made use of for promoting purposes. Promoting and advertising and marketing corporations looking for to provide info for internet page views may well take advantage of a application to count viewers to some certain web site. People using social networks have can come to be common with this particular technique purely because they're inside a position to allow a similar program to observe the viewers to their customized page.

Corporations seeking to improve industry scores, provide a census amount for purchases or simply retain course of smaller business manufactured to some world-wide-web page or establishment utilize administration computer system software every and every day. Experts are able to acquire certification within the available personal computer software program to provide superior assistance for their employer. Several programs are designed especially for that business's wants.

Shoppers are typically receiving the good factors of remote monitoring and management system. Firms seem for the usage of the applications to supply considerably much better consumer care or research the demands of shoppers. Fairly a few businesses may ask the purchaser to participate within the use inside software package to support with improvements, yet just about every and each and every customer ought to know that some monitoring software can lead to damage to protection techniques.

utorok 14. septembra 2010

Benefits Of Instituting A Remote Network Management Scheme

An efficient business organization requires the performance of many technological components. By introducing a network for the management of computer operations, businesses have been able to measurably increase profitability. The advantages of incorporating a remote network management system to administer ones network of computers are great.

 

One of the benefits of a remote network is that the system can potentially take care of ones computer network in its entirety. When a remote system manages ones computes, a business can potentially lend more focus to the other areas of business management. A the system monitors things such as the system server, program applications, security, internal connections, external connections, routing and hardware inventory.

 

One thing businesses find beneficial is that most systems supervise the network from Sunday to Saturday, 24 hrs a day. Whenever a problem is detected, that problem is immediately reported. One can consistently monitor the operational issues that affect a computer system which are not often monitored on a regular basis. The network can monitor Issues which include computer power-levels, operating environment temperature, and quality of air. Remote system networks can even monitor wind direction.

 

A very great advantage is improved protection. Every user on the network can be closely protected by the management system. The access granted to each user can be changed at ones own discretion. A networking system offers businesses the option to receive a report on each computer or a system-wide usage report. Businesses can perform a system audit or record the actions of each user on a detailed log which shows all of the networks activity. By utilizing these features, a business can enjoy a more enhanced and secured computer network.

 

One of the largest benefits is the ability to access any computer on the network from a remote location. With this ability, one can identify troubles swiftly with out going to the place where the computer is physically located. A business can designate a person to be notified in the event there is impending difficulty involving a computer to avoid disruption. Plus, the designee can remotely obtain status of online and even offline computers.

 

Gateway networking and mesh networking are more advantages. Gateway networking is a function which allows businesses the option for computer file management. In addition, Gateway networking allows businesses the ability to perform network printing. Mesh networking, alternatively, gives businesses the option to manage electronic devices like cash registers and electronic kiosks. By utilizing a remote network, electronic devices on the network are better able to operate in together.

 

Another major benefit of remote networks is that they allow a business to manage a large number of its computers. Passwords can be stored locally to allow quick access to remote computer anywhere on the network. With this type of transparency, one can see the condition of the network and the technical needs of the business more immediately and effectively.

 

Remote network management is a way to consistently monitor dozens of parameters surrounding the proper function of ones computer network. The ability to get a remote status at any time allows one to effectively monitor the entire system. Remote networks provide businesses with a level of efficiency that really displays their value.

pondelok 13. septembra 2010

Possible Benefits Of System Management Software

When a company has to install and manage distributed systems, it needs system management software. For a company that's large and has many operations in diverse locations with a huge number of computers, the advantage of using system management cannot be overstated. Without it, the company will find it hellishly difficult and expensive to do manual deployment and follow up on collecting paperwork and data from each employee to maintain centralized records.

 

Once system management is implemented, the process becomes more streamlined. The automation starts offering immediate benefits. It enables reduction in IT staff levels and improves security and information sharing among employees and departments, and with the data already centralized, the reporting and monitoring process becomes a lot easier.

 

Installation & Management: The biggest benefit is in the form of automation of new installations and upgrades. If a company has 10 computers in the same office space, it's not that hard to do installations individually on each station. But that's out of the question for companies with hundreds or thousands of computers housed at different locations. When a company starts using servers and system management software, the whole process suddenly becomes automated, and needs less staff and less time.

 

Cost Reduction: There are no ifs and buts as to the cost reduction capabilities, regardless of the size of the company. Even for small companies, the only caveat is whether or not the company is capable of buying system management software and hiring a sys admin. Once these expenses are taken care of, the benefits in the form of lower IT costs are immediate and long lasting.

 

But the possibilities are much bigger than this, since the system management infrastructure opens up pathways to install enterprise level systems such as ERP and enhance the client server IT architecture. This allows the company to expand its footprint, add new operations to the work flow and open branches which previously would either not have been required or would have been impossible to manage. Bottomline is that this is not just an IT help tool, but something which will ripple through the company's entire operation.

 

Security: System management helps enhance security in various ways. For starters, universal settings can be deployed on all stations, and users can be granted access based on their username and job description, regardless of which station they use. It also helps in keeping the system safe from external attacks and hacking.

 

Critical security updates and software patches can be administered quickly and simultaneously to all stations, thus reducing chances of the system going down or being attacked. Anti-virus software and malware protection can be installed on an enterprise network level, which provides more protection. Centralized data storage and backups on servers offer greater safety and reduce chances of data corruption or data loss due to hardware problems.

 

Monitoring: Monitoring capability on the network is one of the biggest advantages, in addition to the cost benefits and automation capabilities. The network can be monitored for both network usage patterns and employee behavior. It helps the administrators improve network capabilities, and the management to observe and follow employee work patterns and performance.

 

To summarize, the immediate advantages of using system management are very much real and the possibilities even bigger. End of the day, each company has to make an informed decision about this based on its own size and growth curve. A cost benefit analysis to figure out the ROI of system management software would be a good place to begin.

piatok 10. septembra 2010

The Positives Of Utilizing Automation Tools

Being in business you know that your going to have many different things to do. Some of them are going to require you to manually do all the work, but other types of can allow you to use automation software. If you are able to use this type of software your going to discover many benefits that and know that your going to want to use this all the time.

 

When you are looking at these you could find that they might cost you some money. However, the amount of time that you will have freed up by using them will help you out in getting the other task that you want to get done.

 

One positive is that your going to be able just put some information in and click a button to get it to do that action. Then you will be able to use that time to do the other things that you want to do. However, you could find that it will be so easy that you could forget that you even have it set up.

 

Another positive is that you can have more free time to get the things done around your office that you have been putting off for months at a time. So you could end up finally getting caught up on all of those old records that have been falling by the wayside. Then you are going to be able to get all those updates done around the office as well and enjoy the new paint in the office.

 

Something else is that you can find that quite a few of these programs do exist. With many of these you are going to find that you can find them almost anywhere. Some of them will cost you money, but others will be free. However, the free ones might have some glitches that have not been fixed yet.

 

You can usually find a program that can do whatever task it is that you want to have done. For instance, you could find that if you are in internet marketing that it usually takes you several hours to submit your articles. However, with this you could find a program that can send it out to several thousand places for you in a matter of minutes. So you could easily see that you will be saving quite a bit of time which can help you out to do the other things that you need to do.

 

Your going to find that it will allow you to do more things that you thought possible. For example you might have used to only be able to get five articles done before and totally submitted in one day. However, with these programs you can get twenty of them submitted at one time and then be able to move on to the other task that you want in the afternoon.

 

You might not have heard of IT automation software before, but you will want to discover the reasons why you will want to use it. After you have found those reasons you will not go back to using anything else like you used to.

štvrtok 9. septembra 2010

Remote Management Software For Effective Training And Support

Remote management software is an idea whose time has come. There are more software applications than you can count, and operating systems are continually getting updated. Consequently the role of the computer consultant is more important than ever to the computer user. With the addition of each new computer to your network and each new application, the chance of software conflicts is to be expected.

 

In the infancy of the development of personal computers, the Internet had yet to be discovered. Twenty-five years ago the term World Wide Web had yet to be invented. It was not until the early 1990s that the concept of the Internet began to evolve. It is safe to assume that the proposal left some non believers figuratively scratching their heads. What has become commonplace and taken for granted was once virtually incomprehensible for the average consumer.

 

Remote training is one of the good things to come out due to the development of the Internet and the World Wide Web. Some consequences have been problematic, such as an increasing lack of privacy or the opportunity for scamming unsuspecting Internet users. However, RMS can definitely ease the learning curve for users of new computer applications.

 

The remote program is economical and in most instances, user friendly. These programs help employees to be more useful to their employees and improve the level of computer skills. If a business is having computer programming difficulties that brings all action to a halt, it is extremely convenient to contact your off site consultant so the problem can be immediately resolved.

 

With RMS your computer expert can remotely log on to your system or stand alone computer. This eliminates time wasted in travel and traffic. The RMS expert can actually see your computer screen as if he or she were sitting in front of it. With this method, the expert can usually solve your computer issues.

 

Training can also be done remotely. This can eliminate travel time and the costs associated with travel. Once RMS has been configured and the appropriate agreements are in place between the expert entity and the subscribing consumer user, the RMS expert can access the subscribing user's computer and intranet system anytime of the day or night. One advantage is that the subscribing user need not be present for this action to occur. In some instances it may be desirable for the user and the expert to be present at the same time, however it is not necessary.

 

Both the trainer and the trainee will be present for training sessions. Actual conversation between the two can take place as the consultant teaches the software application. And the training is one to one, so the trainee has the consultant's full attention. This process is much more effective than computer manuals that can be confusing and frustrating to the user.

 

Whatever your personal computing needs are, a stand alone personal computer or a company with several locations and a vast Intranet of networked computers, remote management software may be just the right answer for you. You can save time, save money and keep the flow of business going strong.

streda 8. septembra 2010

Where To Find Applications Used By IT Managed Services

To understand the benefits and challenges of IT managed services, first one must understand the business that is Internet technology. For, while some individuals have great knowledge of internet technology, many others are looking to enter the field in the near future due to the great success of the Internet over the years. In addition, with so many new applications and services being offered, the more one knows about technology the better chance one has at obtaining such a position in the future.

 

In order to succeed however, one must understand the various applications and processes that the managed services team uses and the service such a team provides. Of course, one function is to upload any security patches or software upgrades so that clients can download such data to their site remotely. In addition, often these individuals are key in staying connected with client personnel through a virtual network. In doing so, both companies can see a great deal of savings on time and travel as a benefit to such application.

 

Although, with as fast as technology moves, sometimes it can be very hard to keep up with challenging competitors and new and exciting trends in the area of IT. Still, it can also be a good time for one to get their foot in the door as the future is technology to some degree. Regardless, if one can learn the ropes in relation to IT management, one may have a very bright future when it comes to finding employment. Of course, the more one stays on top of new trends in technology, the better the chance. However, one must also understand the benefits associated with the many applications in order to sell customers on the various security patches or software upgrades which may have costs associated with same. So, the more software applications one knows the better. For, this is true whether one is an employee working on such a product for a client, or one who delivers such products to a client, for both require knowledge and knowledge is power.

 

With regards to terminology, IT managed services, as of now is not proprietary and does not belong to any individual or company. However, it is a phrase and title that is used quite often. Most likely because the phrase states the definition of what an IT management team does, manage services to clients with products associated with IT services. As such, it has become a well known phrase whose origin remains unclear at this point and time.

 

Whereas, another IT management function within the realm of IT management is a process focused system which works to increase processing speed of various applications, downloads and other processes. In addition, methodologies, frameworks and business process management are all aspects of this division of a managed services team. Last but not least, the process also focuses on providing a format in which other activities relating to IT and IT personnel are framed.

 

Whereas, operational concerns are also key in overall improvement are often related to information technology and are in turn seen as an integral part of operations architecture. Although, one may want to note that this area is different from internet technology development or application support. Still, it is a valid area in which automatic updates and other automatic processing are included. Therefore, it is still relevant when it comes to managed services as related to Internet technology. To this end, although some software written for sale or microprocessors may not fit into this area of IT, other software and systems used by marketing and small businesses may very well. Regardless, whether one is working for a company, using a product provided by the company, or is an employee of an IT services team, most likely one is going to see a number of opportunities of interest within the field. So, while one may come on board as a member of a team, one can always continue to learn and grow and possibly go even higher up within the realm of IT if and when one desires to do so.

utorok 7. septembra 2010

Understanding The Science Behind Software IT Management

Any time one is away from the office, one risks the chance of having left important data back at the office. Today, with the advancement of Software IT Management remote applications, one can not only manage a customer base but also access data and files from a remote location. Still, most such management software is used in order to keep customers updated on a variety of changes to software one may have purchased from such a company. Therefore, one no longer has to carry around bulky files and other information as most such data is easily available with a few clicks of the mouse from anywhere in the world.

 

Of course, those in the field of internet technology know that some aspects of remote software applications first made their way into research and development in the 1990s, today this software has many features which far surpass the simple ability to access a laptop or personal computer from a remote location. For, today, not only can this software be used in this fashion but also by individuals who may need to download application security patches and upgrades from the company from which such products were purchased. Although, if one is going to use any form of remote application software, either as an individual or an employee of a company, one needs to be very cautious in doing so. This is where the importance of user ids and passwords comes into play which is more important in today's technological age than ever before.

 

As such, while it can be quite beneficial to have the ability to work and manage software from a remote location, individuals need be very cautious while doing so. For, generally one is also working with company information which may be confidential or proprietary in nature; Therefore, one does not want to run the risk of allowing such information to slip into the hands of a competitor.

 

Applications for such software often include, but not are not limited to, software which allows a company to stay connected to their customer base by providing automatic software updates to products which a user has purchased. However, it is advised when using such a feature that one also include the ability to turn off automatic updates when desired, such as during heavy downloads or software upgrades. Still, if one is going to use a software package on a long-term basis, it is often good to accept automatic updates to assure one does not miss any important security patches or other software updates over time.

 

Such software also generally allows an IT team or customers to better understand any issues which may be going on with the software. In addition, one has the ability to update information so that customers can later download the data for review, deliver any application security patches or upgrades from a remote location and compile a variety of technical reports.

 

In addition, when one uses such software, one often sees greater flexibility in scheduling, higher speeds of processing and an overall competitive nature when it comes to supplying such software. In addition, one can also see greater manageability, security and customer service by using such management software. To this end, this can often be important software for anyone working as an IT Manager or as part of an IT management team.

 

In addition, during this day and age where most individuals live both in a physical and virtual world, individuals often need assistance with a variety issues related to educational, gaming, technical and other applications. Having such software can help one better understand the virtual applications in these and many other areas where technology is heavily used today. Also, if one is having issues and can access and download information along with support files, one has a better chance of being able to both troubleshoot and solve any difficulties one may be having with educational software, gaming software or other technical issues.

 

Although, whether one is going to use the software to access data files remotely, or to manage applications at a customer site from a remote location, there is no denying the value of such software. For, one can save a great deal of time and money when using software that allows one freedom from travel where possible by the use of remote applications and troubleshooting, not to mention having the ability to assist in problem solving by having a direct line to the company who provided such Software IT Management applications.

piatok 3. septembra 2010

System Monitoring Software Systems For Corporate Use

Network management software is a way to manage all of your internet connections with one system. Your office can connect several computers and wireless devices to one system for efficient and clean operation.

 

Before you install a network, you will want to carefully plan the system so you can incorporate all of the devices into it. A good manager will want to have all data regarding the operation of the devices recorded and accessible. If there are any glitches in the system or devices, it will be visible to the IT. At times, individual devices or the whole network will fail to connect, for example, and the reason will become obvious to the IT when he or she views the data.

 

IT's commonly do a check of the company systems at a pre-specified time frame. When the IT goes into the system and does the check, he or she can see the specific data that is linked to any issues that may need to be resolved. This data is automatically recorded and is therefore easy to retrieve on a regular basis.

 

NMS software is responsible for gathering all data regarding the devices that are connected to the network and recording it for analysis and research. Anything that occurs within the system can be traced back to the data presented. The data will specify the exact error message, if there was one, or code for the performance of the device at the time of the malfunction.

 

Managed devices, or the specific components that are connected to the system, are the computers, laptops, printers, and any other electronic office machines that are used together and may be linked to each other. When you connect them all they are capable of receiving data from each other automatically. For example, if you have three computers on the network and all all entering bookkeeping data, you can go to any one of the computers and have all of the information viewable on that computer. When something is entered into one, they will all receive and display that data as long as they are linked and synced properly.

 

A system that utilizes several components at once, and are all connected to the same server, are going to give you some challenges. If you consider the issues you have on a fairly regular basis with just one computer, you can only imagine how complex it might be to run several at once on the same system. The answer to this potential dilemma is to use a management system for your networks.

 

 

With the right software you will see that your employees responsible for keeping the machines running smoothly will have an easier time doing so. With the information at their fingertips they will be able to collect the data and find out which component is causing the error. Then they'll be able to diagnose the exact problem as it relates to the whole system.

 

NMS, otherwise known as network management software, will become the core of your device pool. You won't know how you managed without it. Your connected devices will be monitored and analyzed on a regular basis to create a troubleshooting and proactive problem solving climate for the information technologists. Data relative to the performance of your electronic devices will be collected, stored, and placed in an accessible position for easy retrieval by the technical team responsible for your IT issues.

štvrtok 2. septembra 2010

Remote Desktop Management Makes Computer Repair Easy

The idea of using remote desktop management is to control PC's from a location other than in front of the computer itself. This method of management is convenient for those that may have trouble with a computer and can't take the computer in to a technician. Someone can access your computer from afar and troubleshoot, change settings, or anything else that needs to be done to get the machine up and running again. The ability to share control will free you up from disassembling your PC and hauling it into the tech shop. Larger offices and companies can make very good use of these programs. The company IT will be able to access the computers in the company from his or her office and will save time. IT's spend lots of time, traditionally, walking the beat of the office and going from computer to computer troubleshooting the machines and tuning them up for better performance. The programs available run on a high transfer speed so the process can be quickly executed. There is access of other computers through network connections. An IT or other person assigned to help with computer issues can remain in place and access your computer remotely. They will see your desktop just the way you see it. Whatever you may have been working on doesn't need to be shut down while the process is in progress. The programs all feature full desktop screens so that the tech is seeing exactly what the user is seeing. Any error messages that come up can be captured in screen shots to make troubleshooting easier. Diagnostics can be run to check and improve the computer's performance. Whatever the computer user was accessing before the trouble began will be seen by the tech because he will be able to hit the back button, for example, just as though he was present in front of the computer. By seeing the operations prior to the crash or other problem the IT can make a better assessment of the situation and apply the appropriate solutions.

 

When the tech has isolated the problem with the computer, an action can be commanded remotely as appropriate to the repair process. The computer being repaired can be rebooted, shut off, locked or unlocked, programs launched, or applications stopped. There are different types of remote desktop control software. Some provide only the simplest access and some provide full access including the override of a computer completely. Basic access levels include the interactive access and the capture capability for screen shots. A medium access program will likely include screen cast recording, shut off capability, chat with the remote user, applications lists, monitoring of the performance, inventory information, and the option of printing out all of the information.

 

If you are interested in using a remote desktop management program to expedite your company's computers, the premium type program may be what you need. This type will cost a bit more, but will include all of the features of the basic and medium feature programs plus PC scheduling capabilities, inventory of processor data, printer performance, disk drive data, OS hot fixes, and folders containing programs.

streda 1. septembra 2010

Patch Management Software Allows Update Choices For Now

Large corporations as well as small businesses have begun to turn to automated patch management software for security and updates. The average user has become used to the security updates and fixes and businesses have much more to secure against. The frequent patches and additions to the Windows operating system has accustomed the consumer to the need for fixes on a regular basis.

 

Most computer owners will permit windows to manage, download and update patches automatically, as they feel it is important. However that is a limited operating patch program and does not address all the needs of a business in terms of security updates and fixes. A business has much more at stake and usually many more potentially vulnerable programs than a normal computer. Prior to release of the new patch update programs businesses could spend a lot in employee labor ensuring that all programs were upgraded and updated.

 

However today there are multiple choices in programs for managing updates and patches automatically or semi automatically. Security of the company assets is a primary source of concern for many businesses and enabling the latest security fixes provides enhanced security and functionality to the programs. Although these patches are essential they can be time consuming in larger operations if patch software management is not used.

 

This type of software will utilize a console usually on a single machine of a network. That console can control what fixes or patches are scanned for and how the patches are deployed throughout the system. Included in these software consoles are options also specify which from which sites a patch should be downloaded. Some management software companies maintain their own database of patches and fixes.

 

A company with multiple machines may well have different purposes for each one and different programs installed as well. In that case the management software will scan each machine separately and apply the patches or fixes. Software to manage patches will usually intelligently apply only those patches necessary for the programs present on the machine.

 

There are two broad types of management programs for patches that are used in both businesses and for home users. The first is an agent based patching solution. Agent based means simply that a small program is resident on each computer and scans the machine it is on, downloads the necessary patches and then reports to a central computer. This method is bandwidth intensive but mostly automated and efficient on a large scale.

 

Agentless management programs on the other hand are centralized. The main machine performs all the scans upon the network and initiates the actions to patch. While agentless software is certainly more centrally configurable and permits closer monitoring of network machines than an agent based option. The cost for these programs will be higher than that of the agent based solutions. They also will require more supervision than those with agents.

 

These alternatives have cut the cost of maintaining some security aspects of a large network. It has become popular even among home users. However, a business should consider their available bandwidth, work force, and corporate needs before deciding upon particular management program, since the differences are so striking.